APA Center for Organizational Excellence: Abstract Detail: Do inclusive leaders help to reduce turnover in diverse groups? The moderating role of leader-member exchange in the diversity to turnover relationship

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Title

Do inclusive leaders help to reduce turnover in diverse groups? The moderating role of leader-member exchange in the diversity to turnover relationship

Available Online http://psycnet.apa.org/journals/apl/94/6/1412/
Publication Date November 2009
Author Lisa Nishii and David Mayer
Source Journal of Applied Psychology
Source Type Journal Article
Summary

This study focuses on leader-member exchange (LMX) as an important variable for diverse workgroups. Results indicated that when the leader had positive relations with members of the workgroup, there was a weaker relationship between group diversity and turnover than when the leader had less positive relations with workgroup members. Furthermore, when LMX scores were higher, consistent higher ratings among group members further weakened the relationship between workgroup diversity and turnover. Hence, the results suggest that leader behaviors are important in reducing turnover within diverse workgroups, but that the leader should use consistent behaviors among workgroup members to further reduce turnover.

Keywords leader-member exchange, work groups, diversity, inclusion, turnover
Reference

Nishii, L. H., & Mayer, D. M. (2009). Do inclusive leaders help to reduce turnover in diverse groups? The moderating role of leader-member exchange in the diversity to turnover relationship. Journal of Applied Psychology, 94, 1412-1426.

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