APA Center for Organizational Excellence: Abstract Detail: Is poor employee engagement management's fault?

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Is poor employee engagement management's fault?

Available Online https://www.entrepreneur.com/article/287612
Publication Date February 15, 2017
Author Brian Fielkow
Source Entrepreneur
Source Type Magazine

This article focuses on the potential factors affecting employee engagement. The article suggests that it is common to blame managers for low levels of employee engagement but argues that often there are other causes. First, organizations should acknowledge their inefficiencies, not blame managers, and identify the root causes. Second, organizations should make sure to clearly communicate structures, values, and accountability. Third, the article recommends evaluating training program effectiveness, especially for managers. Many managers are previously well-performing front-line employees with technical skills, but they may not necessarily possess sufficient managerial skills prior to being promoted. Finally, managers should be empowered, as they are the agents that promote organizational culture.

Keywords Engagement, communication, values, culture, accountability, training, empowerment

Fielkow, B. (2017, February 15). Is poor employee engagement management’s fault? Entrepreneur [Online]. Retrieved February 23, 2017, from http://www.entrepreneur.com

"We have worked to create a culture that supports the nature and goals of our business. As importantly, we communicate our culture to associates, clients and prospects through many channels every day. This helps us align people with the goals of our business, and has contributed to our success with employee satisfaction and with company growth and profits."

Will Ruch
CEO and Managing Partner