APA Center for Organizational Excellence: Abstract Detail: New research shows what employees are most unhappy about. Here’s how to fix it

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Title

New research shows what employees are most unhappy about. Here’s how to fix it

Available Online https://www.inc.com/scott-mautz/new-research-sh...
Publication Date September 6, 2017
Author Scott Mautz
Source Inc.
Source Type Blog
Summary

This article focuses on the reported causes of employee dissatisfaction. According to the article, the largest sources of dissatisfaction in the workplace include advancement opportunities, performance review processes, and recognition. The article states that employees expect clarity, consistency, and fairness in the promotion process, and clarity, consistency, fairness, simplicity, and accountability in the performance review process. Finally, the article provides five ways for organizations to potentially improve employees’ views of recognition. These strategies include personalizing rewards and recognitions, utilizing and acknowledging peer-to-peer recognition, supporting the appropriate frequency and breadth of recognition, and delivering rewards appropriately and effectively. The article advises organizations to consider the importance of recognition and fair opportunity for employees to increase satisfaction.

Keywords Employee satisfaction, recognition/reward, career advancement, manager communication
Reference

Mautz, S. (2017, September 6). New research shows what employees are most unhappy about. Here’s how to fix it. Inc. [Online]. Retrieved September 14, 2017, from http://www.inc.com

"When you have a high level of employee involvement in regards to the decision-making and problem-solving; and, when employees know that they are not alone to deal with their personal issues; and, when they see opportunities to become healthier with their employer's help; then, that business will be able to count on its greatest resource, its employees."

Glenn McFadden
Executive Vice President of Operations
The Comporium Group